ALL SALES ARE FINAL
Thank you for shopping with Goddard Enterprises Inc. Please read this policy carefully before making a purchase.
ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS, RETURNS, OR EXCHANGES ON ANY PRODUCTS OR SERVICES PURCHASED FROM OUR WEBSITE.
By completing a purchase on goddardent.com, you acknowledge and agree to this no-refund policy.
Why We Have This Policy
Due to the nature of our products and services, we are unable to accept returns or issue refunds. We encourage all customers to carefully review product descriptions, specifications, and any available information before making a purchase.
Limited Exceptions
The only circumstances under which we may issue a refund or replacement are:
1. Defective or Damaged Products
If you receive a product that is materially defective or was damaged during shipping:
- You must notify us within 48 hours of delivery
- Contact us at sales@goddardent.com
- Provide photographic evidence of the defect or damage
- Include your order number in your communication
Upon verification, we will, at our sole discretion, either replace the defective item or issue a refund to your original payment method.
2. Non-Delivery
If your order is confirmed as lost by the shipping carrier and cannot be located:
- We will investigate with the carrier
- Upon confirmation that the package is lost, we will replace your order or issue a refund at our discretion
Order Cancellation
Once an order has been placed and payment processed, it cannot be cancelled. Please ensure all order details are correct before completing your purchase.
Chargebacks and Payment Disputes
By making a purchase, you agree to resolve any issues directly with us before initiating a chargeback or payment dispute with your financial institution. Please contact us first at sales@goddardent.com.
Initiating a chargeback without first attempting to resolve the matter with us is a violation of our Terms and Conditions and may result in:
- Suspension of your account
- Collection actions for any amounts owed
- Reporting to credit bureaus where permitted by law
Digital Products and Services
For digital products, downloads, or services, all sales are final immediately upon purchase. No refunds will be issued for digital goods once access has been granted or the download has been made available.
Pre-Orders and Special Orders
Pre-orders and special orders are final and non-refundable. By placing a pre-order or special order, you commit to completing the purchase when the item becomes available.
Questions About This Policy
If you have any questions about our Refund and Return Policy, please contact us before making a purchase:
Goddard Enterprises Inc.
Email: sales@goddardent.com
Website: goddardent.com
This Refund and Return Policy is part of our Terms and Conditions. By making a purchase, you agree to be bound by this policy.